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Cafè Analog B.V
Pieter Langendijkstraat 33-4
1054XX Amsterdam – The Netherlands
E-mail: contact@cafe-analog.nl
KvK-nummer: 88760642
VAT-id: NL864768369B01

By placing an order from the Cafe-Analog Webshop, you agree with our General terms and conditions:

ORDER
By pressing the “Place Order” button you have entered into a legally binding agreement to purchase the item (s). You will receive a confirmation by e-mail. If this is not the case, then we have not received your order either. Then please contact us by e-mail at contact@cafe-analog.nl.

The ordered items are reserved for you 8 days. The time of reservation starts after receiving your order and the confirmation you receive by e-mail. We look forward to receiving your payment within these 8 days. If we have not received your payment within 8 days, you will receive a reminder via e-mail. You then have 3 days to pay. The order will then be canceled. Orders are only sent after payment has been received. No exception is made to this. After receiving the payment, the order will be sent as soon as possible, but no later than within 3 working days. The specified delivery time is indicative. An exception to the delivery time is when the webshop is closed. Orders are then sent later. This will be clearly stated on the Cafe-Analog homepage. Exceeding any delivery period does not give the right to compensation or the right to cancel the order or terminate the agreement.

CANCELING
Canceling an order is possible within 24 hours after receiving the order confirmation. You can only cancel your order by sending an email to contact@cafe-analog.nl. State clearly your name and order number. If the canceled order has already been paid, it will be refunded within 14 days.

COMPLAINTS
Are you having a complaint? We take them very serious. Please sent us an e-mail within 14 days after receiving the parcel. After that period no complaints will be accepted.

RETURNS
If you are not satisfied with the items received, it is possible to return them. This with the exception of products from the Sale. If you want to return an item, this must first be registered at contact@cafe-analog.nl. That must be done within 14 days after receiving your package. Only return the items after you have received a reply to your e-mail. The costs and the risk of the return shipment are for the buyer. We will return the purchase amount including shipping costs within 14 days.

We will not accept any returns if the items are used, damaged, or if we didn’t have e-mail contact.

We only accept returns of products in their original packaging.

SHIPPING
The greatest possible care is given to sending the articles. We recommend that you have the order sent with Track&Trace or insured by Postnl or DHL. On the site at the check-out you can choose from various forms of shipment. For outside the Netherlands: if you choose Standard Shipping, the order is not traceable or insured. We are not liable for loss, damage to the package or the content.

PRIVACY
We are using your private info only for our administration and communication with you.

We will not use them otherwise or give them away to third parties.

COPYRIGHTS / AUTHORS RIGHTS
All texts, pictures, photographs, drawings and logo’s from our Cafe-Analaog.nl website and webshop, are owned by us, or in use out of licenses to Cafe-Analog. They are protected by Copyright, trademark laws and /or any other Intellectual property rights.These Intellectual property rights will in no way, shape, or form ever go over to other (righteous) persons that are allowed to enter the site. Because the offer of products is subject to constant change, no rights can be derived from publications on the website. The user of this site is prohibited to reproduce(parts of), distribute, or use the content of the site without the prior written permission of Cafe-Analog.nl.

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