Our preferred shipping partners
We select the carrier depending on the destination:
- The Netherlands: PostNL
- Europe: PostNL International or DHL
- Rest of the world and UK: PostNL International or DHL.
Note: we may opt for different carriers depending on the situation.
Shipping costs
We’re always working hard to keep shipping costs for small packages affordable yet reliable.
We only use shipping options that provide a track & trace code, so you can follow your orders directly and be ready for when your package is expected to arrive.
The Netherlands
Letterbox parcel: โฌ5
Parcel: โฌ8
Belgium & Germany
Flat fee of โฌ8
Europe 1: Austria, Denmark, France, Italy, Luxembourg, Monaco, Spain, Sweden, Baleares
Flat fee of โฌ11
Europe 2: Cyprus, Belarus, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Jersey, Latvia, Lithuania, Malta, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Vatican, Greenlandย
Flat fee of โฌ14,5
United Kingdom
Flat fee of โฌ10
Rest of the World
Flat fee of โฌ25
Note: weโre not liable for any customs, tax, or duty fee applied by your destination country.
Delivery address
Please ensure that your name and address are filled in correctly at checkout. If you notice any mistake in the confirmation order email, please reply as soon as possible.
If the address is incorrect, we canโt guarantee that your package will reach its destination. In these unfortunate circumstances, you may have to pay extra costs to deliver your package to the correct address.
Have you just moved to a new address? You can change your shipping address by logging in with your account to MY ACCOUNT page >> click EDIT ADDRESS.
What happens after I place an order?
This is what happens when you purchase with us:
- You will receive an order confirmation via email
- You will receive a shipping confirmation via email when your order is dispatched
- You will receive a track & trace link to monitor when your package arrives
Note: if you choose to pay via bank transfer, your order will be prepared after we receive the payment. The order will automatically get canceled if the payment is not received within one week from the order date.
How fast will you ship my order?
We are committed to dispatching your order within 36 hours (Monday to Friday, weekends and public holidays not included).
Who is responsible for damages or loss during the shipment?
We are responsible for loss, damage to the package or the content. In other words, shipping is our responsibility until the parcel reaches your doorstep.
What should I do if a package is taking too long to arrive?
We always provide the track & trace link for every shipment. Please check your shipping confirmation email, and contact the carrier if needed.
Weโre also here to help you.
Just write to [email protected] stating your order number and weโll see what we can do to help.
Can you ship my order as โgiftโ?
Unfortunately, we cannot do this. Also, we cannot declare a โlower valueโ than the actual cost of your orders.
I buy a lot of things now and then. How can I save on shipping costs? Can I ship them altogether?
We have a Rental Box option to help customers save on shipping costs. You can read more about it here.